Sam is extremely honest and does not play games. He will tell you what he can get for your house and what has to be done to get it. Sam is an adept negotiator and goes to work for his clients.
We bought our first home this fall with Sam's help and it was a great experience. As first time buyers we had endless amounts of questions and he was super helpful, patient, and understanding of our anxieties. We ended up buying the second house we put an offer on, after being outbid on the first, and he was there as a positive presence through the ups and downs of the journey. His way of working put us at ease and made the whole thing a lot of fun! We'd definitely recommend him to anyone looking in the Ann Arbor area.
Sam Vail, simply put, is a fantastic realtor and a great person. Sam was there for us every step of the way. He could give a master class on customer service. His ability to respond quickly and to help take care of any road bumps along the way (buying a house during a pandemic has its challenges:) was super reassuring, and helped make buying a home less stressful for sure. When we first starting going around town to open houses to see what we really wanted and could afford, every listing agent to a tee, stopped and smiled, and said they knew Sam, loved working with Sam, or talked fondly of him. He also put us in touch with a mortgage lender who was extremely on top of him game as well. It's comforting to know how well connected Sam is and the years of expertise he brings to the table. He's also a darn good guitar player and kind of funny at times too. We love our new home! Thanks, Sam!
Sam is incredibly professional, knowledgeable, and communicative throughout the whole home buying process. I highly recommend using his services. You will not be disappointed!
Sam and his team were awesome. He was incredibly knowledgeable of the market and area and very responsive. Usually responding faster than I could keep up with! He is resourceful, and knows and understands the ins and outs of coming up with competitive offers and negotiating. We felt we had the best of all worlds with Sam. He figured us out and what we were looking for, found great homes for us to see and once we found the home we wanted, made sure we put forward the best offer possible while still looking out for our long term interests.
We had a great experience working with Sam to purchase our home! He was prompt, reliable and always available to answer our questions throughout the entire home buying process. His knowledge of our area's housing market was excellent and we were grateful to have him on our team. Strongly recommend working with Sam!
It was obvious to me immediately that Sam was the guy for the job, and all he did was back up that initial impression as we worked together. He does a tremendous amount of business in Michigan, and he's well connected in the ways that matter. He was recommended to me by a friend who said Sam was the only reason they were able to buy their house - I feel the same. If you need help navigating this marketplace, you can't do much better than Sam!
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